From grog@lemis.com Thu Jun 19 10:49:21 2008
Date: Thu, 19 Jun 2008 10:49:21 +1000

On Wednesday, 18 June 2008 at 22:16:09 +0000, webform@paypal.com.au wrote:
> Dear Greg Lehey,
>
> Thanks for contacting PayPal. I appreciate the opportunity to assist you
> with your questions.
>
> I'm sorry for the frustration you have gone through in sending this
> payment to your seller and finding appropriate answers to your
> questions.
>
> 1.  The Instant Transfer payment method allows you to send a payment
> that is funded through your bank account. When you make a payment, the
> money will first be taken from your PayPal account balance. If there are
> not enough funds in your account balance to cover the full amount of
> your payment, and you have completed bank funding, Instant Transfer will
> be the default method of payment.

Yes, this is what I have been saying all along, but your personnel
have told me that it is not the case.

> To change the payment method for a transaction, click the 'More
> Funding Options' link and select a different payment method. This
> page will include the source of funds for the payment and other
> options to use as the funding source.

As I have said several times, including this message, I was not
presented with this option.  You attached this text in your reply.  It
seems you did not read it:

>>    The interface gave me no option to change the funding source, as
>>    is normally the case with PayPal.  This may be a problem with
>>    the eBay interface: I was given no option to change the source.

It seems that the real answer, which you also did not present, is that
a payment must be made from a single currency.  See
http://www.lemis.com/grog/product-reviews/paypal-20080618-2.txt for
more details.

> 2.  I have submitted a request to my supervisor to transfer the
> funds in your PayPal account to your bank account.  We will waive
> the $1.00 fee for you.

Thank you.

Greg Lehey